Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") describes how Australian AI Company (ACN 677136604) ("we", "our", or "us") collects, uses, and discloses your personal information when you use our website Numbat.ai (the "Website") and our services, including our AI legal information assistant, APIs, and any other software or services that we offer (collectively, the "Services").

This Policy applies only where we act as a data controller. It does not apply where we act as a data processor. We may change this Policy from time to time by posting revisions on our Website. If you were a user of our Services before the posting of a revision, that revision will take effect 14 days after its posting. For new users, revisions will take effect immediately upon their posting.

Your Privacy Matters

We are committed to protecting your personal information and being transparent about what information we collect and how we use it. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

NO AI TRAINING COMMITMENT

We will not use any user or client chat history, conversations, inputs, outputs, or any other user-provided data for training or fine-tuning our AI models. Your data remains private and will only be used to provide you with the requested Services. This commitment is a core principle of our privacy approach and differentiates us from many other AI services.

2. Personal Data We Collect

Personal Data is collected from you directly, automatically from your device, and also from third parties. The Personal Data we process when you use the Services depends on variables like how you interact with our Services, the features you use, and your method of accessing the Services.

2.1 Information We Collect From You

  • Account data: We collect information when you open an account such as your name, email address, password, company name, payment information, and transaction information.
  • User content and files: When you use our Services, we collect Personal Data included as part of the information you provide such as inputs, text, documents, or feedback.
  • Demographic information: In some cases, you may provide us with demographic details.
  • Feedback data: This consists of information you submit through surveys, reviews, or interactive features.
  • Payment information: For paid subscriptions, we collect details like your name, email address, billing address, payment methods, and tax information.
  • Support data: When you seek customer support, we collect details necessary to assist you.

2.2 Information We Collect Automatically

  • Device and browser information: This includes your IP address, browser type and version, device type, operating system, and other technical information about your device.
  • Usage Data: Information about how the Service is accessed and used.
  • Cookies and similar technologies: We use cookies for essential functionality like storing settings and recognizing you while using our Services.

2.3 Chat History and AI Interactions

When you use our AI legal information assistant, we collect and process:

  • Your prompts and questions
  • AI-generated responses
  • Interaction timestamps
  • Session information

Chat History Storage

We store chat history solely to enhance your user experience by providing access to your previous conversations. All data is stored on servers located in Australia, adhering to Australian privacy standards and data protection laws.

User Control Over Data

You have complete control over your chat history:

  • You can delete your chat history at any time
  • Once deleted, chat history is permanently removed from our servers
  • We do not retain or archive deleted conversations

3. How We Use Your Information

We use the collected data for various purposes:

  • Service provision: To deliver, maintain, and improve our Services.
  • Communication: To inform you about new Services, features, offers, and promotions.
  • Business operations: For activities like billing, accounting, and internal reporting.
  • Personalization: To customize the Service to your preferences.
  • Safety and security: To promote safety, integrity, and security across our Services.
  • Legal compliance: To comply with legal obligations.

4. Data Storage and Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information.

Your data is stored securely in Australia and we implement appropriate technical and organizational security measures to protect your information.

5. Your Privacy Rights

Under Australian privacy law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of your personal data if it is inaccurate or incomplete
  • Request erasure of your personal data under specific conditions
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Withdraw consent where processing is based on your consent

To exercise these rights, please contact us at [email protected].

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last updated: July 20, 2025