Privacy Policy

1. Introduction

This Privacy Policy describes how Australian AI Company (ACN 677136604) ("we", "our", or "us") collects, uses, and discloses your personal information when you use our website Numbat.ai (the "Website") and our services (collectively, the "Services").

Your Privacy Matters

We are committed to protecting your personal information and being transparent about what information we collect and how we use it. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you:

2.1 Personal Information

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

2.2 Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include:

  • Your computer's Internet Protocol address (IP address)
  • Browser type and version
  • The pages of our Service that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Unique device identifiers and other diagnostic data

2.3 Chat History and AI Interactions

When you use our AI legal information assistant, we collect and process:

  • Your prompts and questions
  • AI-generated responses
  • Interaction timestamps
  • Session information

Chat History Storage

We store chat history solely to enhance your user experience by providing access to your previous conversations. All data is stored on servers located in Australia, adhering to Australian privacy standards and data protection laws.

User Control Over Data

You have complete control over your chat history:

  • You can delete your chat history at any time
  • Once deleted, chat history is permanently removed from our servers
  • We do not retain or archive deleted conversations

Data Location and Security:

  • All chat data is stored exclusively on servers located in Australia
  • We implement industry-standard security measures to protect your conversations
  • Access to stored chat data is strictly controlled and monitored

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

4. Data Storage and Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your data is stored securely in Australia and we implement appropriate technical and organizational security measures to protect your information.

5. Your Rights

Under Australian privacy law, you have the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

6.1 Types of Cookies We Use:

  • Essential Cookies: Required for the operation of our website
  • Analytical Cookies: Help us understand how you use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your visit across different websites

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services
  • To assist us in analyzing how our Service is used

Third-Party Privacy Policies

These third-party services have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We recommend you review the privacy policies of any third-party services you access through our Service.

8. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our policies
  • Maintain security measures

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

Important Notice

If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

11. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the bottom of this page.

Your Continued Use

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications.

12. Legal Basis for Processing

We will only collect and process your personal information where we have a legal basis to do so. Legal bases include:

  • Your consent
  • Performance of a contract with you
  • Compliance with a legal obligation
  • Protection of vital interests
  • Legitimate interests pursued by us or a third party

13. International Data Transfers

While our primary data storage is in Australia, we may transfer, store, and process your information in countries other than your own. By using our Services, you consent to such transfers where necessary for providing our Services.

Data Protection Measures

Whenever we transfer your personal data internationally, we ensure appropriate safeguards are in place in compliance with Australian Privacy Principles and other applicable data protection laws.

Last updated: 3/9/2025